Scheduling Group Classes:
If your schedule conflicts with the timing of the group classes, you can join in any time of the month regardless of the terms' starting and end dates.
Once the timing of the group classes is determined, the scheduling cannot be changed and the group classes cannot be postponed.
Changing programs:
Once paid/started, it is not allowed to transfer from one program to the other. The programs being MSA, Levantine Dialect and Private Classes. Tuition is non transferable from one program to the other.
Cancellation:
Any cancellation of group or private classes addressed in less than 4 hours before the class will result in the hour being lost. A recording of the lost class will be sent by email with instructions and homework.
Cancellation of private classes:
Private classes can be cancelled with refunds, 14 days before the classes were supposed to take place.
Note that a 15% administration fee will be deducted as well as the banking fees.
Private classes can be postponed exceptionally if a demand is addressed by email 4 hours before the class.
No refund is possible once the classes have started.
Disclaimer :
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